Category Archives: In Conversation

The End of Pride?

Pride Month

To celebrate Pride Month, we have developed a blog series with weekly posts, designed to allow UTP authors the opportunity to share with us what Pride means to them, and to discuss a whole manner of Pride-related topics.

Our first contribution to the series comes from author André P. Grace, who alongside Kristopher Wells wrote Growing Into Resilience, (University of Toronto Press, 2015). In this post entitled The End of Pride?, Grace summarizes what has happened since Growing Into Resilience was published, and discusses his own experiences of Pride, the role of police within Pride, his opinion on Pride as it stands today, and what the future of Pride might look like.


Growing into Resilience: Sexual and Gender Minority Youth in Canada focuses on the comprehensive health, educational, and cultural concerns of sexual and gender minority (SGM or LGBTTIQQ2SA) youth and young adults in our country. The book accentuates the importance of having a team of caring professionals to provide wraparound services to SGM youth and young adults, especially those experiencing persistent adversity and trauma. In 2014, to serve this population, I initiated the Chew – community ~ hope ~ empowerment ~ wellness – Project in Edmonton. When I think about holistic intervention and outreach to recognize and accommodate the young people we serve, I focus on how educators, social workers, cousellors, nurses, and police officers can work collaboratively to meet their needs, especially when they are homeless and street-involved.

From the beginning, the Chew Project has partnered with Edmonton Police Service in our work to solve social problems, address survival crimes, and support SGM young people as one of Edmonton’s most vulnerable and targeted populations. Units assisting the Chew Project include the Hate Crimes Unit, the Human Trafficking and Exploitation Unit, the Edmonton Drug and Gangs Unit, Beats, the SRO (School Resource Officer) Program, and Victim Services. When I think about what Pride means to me, and what my book says about the collective efforts of caring professionals including police officers to assist SGM youth and young adults presenting multiple needs, I cannot help but think about the exclusion of police officers from Pride parades at a time when I rely on this key caring professional constituency to help the Chew Project make life better now for the SGM young people we serve.

I attended my first gay Pride parade in Toronto in 1993. As a gay man who had grown up in a fishing village in Newfoundland where homophobia was a dark shadow that started following me in junior high school, the experience of being in a sea of queers was exhilarating. Clearly, I wasn’t the only queer in the village. Indeed, on that Pride parade day, Toronto’s gay village provided me with the community I had desired from the moment I self-affirmed my gayness as a young boy. That Pride experience happened five years before the 1998 Supreme Court of Canada decision in Vriend v. Alberta, which granted equality rights to lesbian and gay Canadians. In the spirit of the Charter as a living document, all sexual and gender minorities in Canada are now protected against discrimination on grounds of sexual orientation and gender identity and expression in Section 15, which guarantees equality rights.

Since 1993 I have attended many Pride parades in cities across Canada. For me, these parades have signified the importance of deliberately coming together to recognize and celebrate sexual and gender diversity. They have also marked a space and time to politicize the importance of accommodating sexual and gender minorities in law and legislation (as a matter of protection) and in social institutions and communities (as a matter of inclusion in everyday life). Indeed, such signification undergirds what has long been termed the gay agenda, which is about presence, place, and protection of all sexual and gender minorities in intersections with culture and geography as well as with relational differences including race, class, ethnicity, age, and ability.

In recent years, there has been erosion of the gay agenda and what Pride is all about. Sadly, much of that erosion has emanated from what used to be the gay or queer community itself. Indeed, such a community is now a fiction, and it appears the enemy lies within. Our former community is presently marked by dissention, segregation, fear, and exclusion. There are those with particular motives and intentions that often sideline core sexual and gender minority issues and concerns, which homo/bi/transphobes in culture and society still position in conservative moral and political terms in their efforts to defile and erase us. As we cannibalize our own, we place ourselves at risk of erosion from within. This gives ground to rightist erosion of all things queer, gay, or however one chooses to name sexual and gender differences.

In a watershed moment for sexual and gender minorities as a diverse population in Canada, Black Lives Matter constituents temporarily disrupted the 2016 Toronto Pride parade to contest issues including police presence in the parade. What happened at Pride in Toronto that year has had sustained repercussions for Pride parades across Canada. For example, 2017 was marked by restrictions or bans affecting many police services, with division characterizing deliberations regarding Pride. In that year, members of Toronto Police Service were absent from Toronto’s parade. In Edmonton, at a time when the police service was actively recruiting sexual and gender minorities to become police officers, members of Edmonton Police Service did march in uniform, despite controversy. Calgary Police Service decided to participate in Calgary’s parade, but respected the Calgary Pride committee’s request for police officers to march out of uniform. Prior to this, Calgary police officers had always made the personal decision to march in uniform, with the backing of the police service. This right to choose would have been particularly poignant for sexually and gender diverse police officers and other service staff who wanted to intersect the personal and the professional. Sadly, such professional erasure ignored long-term relationship building between law enforcement and Calgary’s sexual and gender minority constituencies, which was part of efforts to transgress a history of harm at the hands of police officers. It also ignored a police-service emphasis on training new recruits to provide policing inclusive of sexual and gender minorities and other minorities across racial, cultural, and other differences. At the time, Calgary Police Service had ongoing and open dialogue with two advisory boards. One board was composed of sexual and gender minority citizens while the other was made up of the police service’s sexual and gender minority employees.

I once interviewed a young gay male who was a beginning teacher working in a primary classroom. He had placed a picture of his partner on his desk, an act that courageously intersected the personal and the professional. This is something I could never have done as a teacher working in schools in the 1980s. As Dr. Blye Frank, Dean, Faculty of Education, University of British Columbia, reminds us, sexual minority teachers have had to work to hide and hide to work. Importantly, Vriend paved the way for greater sexual and gender minority inclusion in law, legislation, and institutional policymaking in our nation. Yet, while teachers like me used to hide the personal to be professional, in a twist in recent years, Pride committees have directed police officers across sexual and gender identities to hide the professional. This assaults the notion of Pride, which must be about being visible as whole human beings who can freely intersect the personal and the professional. In post-Charter Canada, sexual and gender minority police officers have every right to march openly as complete persons in parades.

Kathleen A. Lahey, Professor, Faculty of Law, Queen’s University, spoke about the historical exclusion of sexual and gender minorities from police services, the teaching profession, and other civil appointments in her influential book entitled Are We ‘Persons’ Yet? As Lahey recounts, sexual and gender minorities have been historically excluded from all kinds of public positions. Now, with Edmonton Police Service, among other police services, transgressing this history of exclusion, we have to ask what damage is being done to inclusivity by those wanting to ban sexual and gender minority police officers from marching in uniform.

In his groundbreaking book Pedagogy of the Oppressed, the great Brazilian educator Paulo Freire asks us to consider a key question: When do those who are oppressed become oppressors? This question demands reflection by Pride organizers in any Canadian city where sexual and gender minority and allied police officers are excluded from marching in uniform in Pride parades. To move the gay or queer civil rights movement to a more inclusive stage, Pride organizers might remember that marching in uniform is a visible reminder that these police officers are out and proud, transgressing a history of defilement and exclusion.

I truly hope Pride is not dead. And I hope it is not reduced to a historical moment, or to a stressor or trigger for sexual and gender minorities navigating the present moment. However, I am conflicted. Sexual and gender minorities have long lived with a history of fear. If that history now includes the emergence of new fears propagated by angry sexual and gender minority constituencies targeting others in a dissolving community, maybe Pride should die. But maybe some new form of Pride can arise like a phoenix from the ashes of Pride wildfires that started in 2016. I hope so for the sakes of older queers who took part in the struggle for gay liberation and younger queers still struggling for presence and place in their families, schools, and communities.


André P. Grace is Canada Research Chair in Sexual and Gender Minority Studies and a professor in the Department of Educational Psychology at the University of Alberta.

Academic website with contact info: https://www.andrepgrace.com

Community website: https://chewprojectyeg.org/

 

The Right Side of History: The Political Urgency Needed in Addressing Climate Change

Global Ecopolitics: Crisis, Governance, and Justice, Second Edition, written by Peter Stoett with Shane Mulligan, is a comprehensive and accessibly written introduction to the policymakers and the structuring bodies involved in creating global environmental policies. The book provides a panoramic view of the issues, agents, and structures that make up the fabric of global environmental governance.

In this post, author Peter Stoett writes about his time spent at the Planetary Security Conference in the Netherlands at the beginning of the year and why these conferences reflect the political urgency currently attached to climate change.


Back in February, I attended the 4th Hague Planetary Security Conference in the Netherlands, where over 350 international experts, practitioners, military and government representatives gathered to discuss the threats posed to the world by climate change and other threats to planetary ecology. Mixing all these people together would have been unthinkable a mere three decades ago; now it is commonly accepted that the only way we can promote resilience and adaptation to climate change is by inter-sectoral collaboration that includes some unlikely alliances.

Representatives from the Lake Chad region, the Horn of Africa, and the Middle East all say the same thing: climate change is not only real and happening, but is exacerbating the threat of violence in these regions where mass migration and displacement, and civil conflict are already in strong motion. Water, in particular, comes up again and again as the resource scarcity issue of our time.

In Global Ecopolitics: Crisis, Governance, and Justice, Second Edition, I discuss water scarcity as not only a source of conflict, but of collaborative opportunity – most transborder water disputes have been dealt with diplomatically and many in fact have led to institutional developments. But there are clear indications that climate change-induced water scarcity is heightening extant tensions and it is fairly widely accepted that the horrible civil war in Syria was to some extent prompted by a severe drought that led to political instability. One theme that has emerged is that, despite the Security Council having dealt specifically with climate security, the UN needs to step up further and establish an early-warning system for climate-related conflict, so that we can see it coming and strive to take preventive measures.

Effects of Hurricane Irma

I was in the Netherlands to speak at an event focused on the question of moving to a post-carbon based energy infrastructure in the Caribbean region. The threats posed by climate change in the Caribbean are existential: this is life or death stuff. Extreme weather events, rising sea levels, coral reef bleaching, fisheries affected by temperature changes, freshwater scarcity; the list goes on for the Small Island Developing States (SIDS). I cover SIDS at various points in the text, as well as the gradual (some would say painfully slow) transition toward renewable energy production and consumption. Clearly, it is the way forward.

But the transition will not be painless, and as always it may leave some people behind. While we often think of the Caribbean region as a tourist destination or a hurricane zone, the reality is that most of the population and predominant industries are located near its beautiful coasts. In many ways Caribbean citizens are on the front-line of climate change threats, much like the Inuit in northern Canada and other circumpolar communities. These communities can benefit enormously from the adoption of renewable power sources that lessen dependence on the global oil economy, providing the technological capacity and public policy is conducive.

The shift to renewable energy will certainly affect the geopolitical structure of global ecopolitics. China is emerging as a renewable energy superpower, and will have increasing influence in areas such as the Caribbean beyond its usual economic presence. Human security is again rising as a viable concept to deal with the ravages that natural disasters inflict on civilian populations. Responsible tourism has become a genuine national security issue in the region since long-term economic development is so dependent on this sector.

We cannot base a global security strategy on constant disaster relief. Back in water-soaked Holland, there are famous stories about the futility of trying to stop floods with stopgap measures. One of the overarching questions of our time is how relatively impoverished and highly vulnerable regions can be integrated into global strategies. Conferences like this reflect the political urgency currently attached to the climate change-security nexus, despite its denial by a few powerful actors who are, as the saying goes, on the wrong side of history.


If you want to find out more about Global Ecopolitics: Crisis, Governance, and Justice, Second Edition, click here to view the table of contents and read an exclusive excerpt from the book.


Peter J. Stoett is Dean of the Faculty of Social Science and Humanities at the University of Ontario Institute Of Technology.

Beneath the Surface: Finding Common Ground in Canada’s Most Distinctive Province

To the outside world, Quebec is Canada’s most distinctive province. To many Canadians, it has sometimes seemed the most troublesome. But, over the last quarter century, quietly but steadily, it has wrestled successfully with two of the West’s most daunting challenges: protecting national values in the face of mass immigration and striking a proper balance between economic efficiency and a sound social safety net.

In this post, Robert Calderisi, author of Quebec in a Global Light, and former director of The World Bank, discusses some of the issues that face Quebec, and why these challenges should be analysed in a wider, global context. 


Books about politics and society can be timely and revealing, but they can also be complicated, as current affairs do not always stay current. Quebec in a Global Light discusses trends and challenges that transcend the day-to-day, but – like all findings – they need to sifted through the sands of new developments. A good example is the remarkable progress made since the 1970s in protecting the French language. Some would prefer that an extra half percentage point of people be fluent in French, but 94.5 percent of Quebeckers can already conduct a conversation in the language. Diehards can worry more about decimals than decades. How will the next census affect their thinking?

Since the book was first written, some details – including the political party in power – have changed but the most important conclusions remain intact. Even under a conservative government, Quebec is the only social democracy in North America. Employment, growth, and investment are still strong. The province continues to reduce its notorious debt burden; in fact, Quebec now has a better credit rating than Ontario. The gap between rich and poor is the lowest on the planet – except for Scandinavia, which is an admirable set of countries to be lagging behind. And Quebec has set a very positive example in flighting climate change.

But one big thing has changed. Apparently out of the blue, Quebec has once again puzzled outsiders by its decision to ban the wearing of religious symbols by certain government employees. Even under a highly divisive US President, none of the other fifty-nine jurisdictions in North America has talked about doing that. And the hospitality and common sense of Quebeckers is being seriously questioned.

Yet Quebeckers have evolved profoundly over the last thirty years. In 1982, a number of Haitian taxi drivers in Montreal were fired because some white clients refused to ride with them. As a result, the Quebec Human Rights Commission held its first-ever public hearings. Many people today – including many Quebeckers – will find that hard to believe, not because racism has been magically exorcised from their society but rather because Quebec has become so diverse that differences of one kind or another – especially in Montreal – have become almost the norm. A third of Montreal’s taxi drivers are now Haitian and the city has the highest proportion of immigrants in that job (84 percent) in all of Canada.

In a society which some regard as under siege, most people are comfortable with diversity. According to a 2015 Quebec Human Rights Commission survey, Quebeckers had positive attitudes to the handicapped (92 percent), people of colour (88 percent), homosexuals (84 percent), citizens of other ethnic origins (76 percent), and followers of other religions (68 percent). This openness to others is sometimes attributed to the dominant role of women and feminine values in the society. Others see centuries of intermarriage and contact with Quebec’s First Peoples as the source of such community and consensus.

On the surface, other provinces have an even greater challenge making newcomers feel at home. While almost 40 percent of Montreal’s population were born in another country or to parents who immigrated to Canada, that number is much higher in Toronto (76 percent) and Vancouver (68 percent). But absorbing such a large number of people in Quebec, which is so determined to protect its language and culture, is particularly difficult.

Despite the proposed law, the common sense and humanity of Quebeckers remain obvious. In Montreal, teachers and students have surrounded schools in human chains promising to disobey the law. The city council has passed a rare unanimous resolution opposing the legislation. The two authors of the original idea that such symbols should be banned – the philosopher Charles Taylor and the sociologist Gérard Bouchard – have both come out against the bill. Behind closed doors, the governing party itself was highly divided on the subject. And the second largest opposition party (Québec Solidaire) has revised its own policy in the opposite direction. Instead of backing a compromise, they have now decided that any legislation on personal dress is a violation of individual freedom and an invitation to more general discrimination against minorities. It is just possible that the legislation will collapse under its own contradictions. No one has been able to explain how it will be enforced and no penalties are proposed under the law. In the meantime, the history of the issue – set out in Quebec in a Global Light – remains as relevant as ever.


If you want to find out more about Quebec in a Global Light, click here to view the table of contents and read an exclusive excerpt from the book.


Robert Calderisi was a Quebec Rhodes Scholar and is a former director of The World Bank. He is the author of The Trouble with Africa: Why Foreign Aid Isn’t Working (2006) and Earthly Mission: The Catholic Church and World Development (2013). He splits the year between Montreal, New York, and Paris.

Human Teaching in Hard Times: An Interview with Dr. Alan Sears by Dr. Tonya Davidson

In this guest post, Tonya Davidson (Carleton University), sociology professor and co-editor (with Ondine Park) of the forthcoming book Seasonal Sociology, talks with Alan Sears (Ryerson University) about teaching in higher education during these dark times. From the cost of tuition to the challenge of making liberal arts relevant, and the search for a pedagogy that forges not just practical but human relationships, this wide-ranging discussion tackles the contradictions of teaching and learning in a neoliberal age.


In October 2018, Dr. Alan Sears visited Carleton University to be featured in the Department of Sociology-Anthropology’s Colloquium Series. He gave an excellent talk titled, “Resistance in Right Populist Times.”

Alan is an accomplished scholar of sexualities, left politics, social movements, and education. His writing includes Retooling the Mind Factory: Education in a Lean StateThe Next New Left: A History of the Future (Fernwood) and (with James Cairns) The Democratic Imagination: Envisioning Popular Power in the Twenty-First Century, as well as the now-classic A Good Book in Theory. While celebrated for his scholarship, Alan is also a very dedicated and thoughtful teacher. When I was his colleague at Ryerson University for four years, he was one of my key teaching mentors so I jumped at the chance to ask Alan to also be our guest for the first “Teaching Talk” of the semester in the Sociology-Anthropology Department. Predicting that his thoughts on teaching could easily find a wider audience than the group of colleagues gathered in our departmental lounge, I transcribed that interview and present it for you here.

TD: You proposed the title for this talk, “Human Teaching in Hard Times.” Can you tell us what hard times you’re referring to?

AS: I guess the hard times I am thinking of probably have geo-political origins. The long impact of neoliberalism and cutbacks and austerity have had a huge effect on what it is like to be teaching at a post-secondary level. One of the aspects of this is the stress that students are under because of tuition fees, because of the employment they are doing to get by, because of what housing is like now, and because of their deep anxieties about the future. The questions that are always in their minds are: what are they going to do with their degrees and what’s next in their lives?

And then the character of instruction is increasingly supposed to be efficient in content delivery with a real emphasis on information transfer. I think that the shift in the idea of what learning and teaching is supposed to be is increasingly to think of students as materials we are mass producing and the final consumer of what we are producing is the employer. So that has an impact on us in terms of metrics, which in post-secondary education means measurable outcomes in terms of what students could do before and after. Look, I think we can learn a lot by focusing on the learning that is accomplished rather than the teaching that we do, but I also think there is a whole human growth element in education that is flattened by a lot of outcomes discussions.

The scale, at least at Ryerson where I teach, is that most classes are 70 students or more. I teach our capstone course and it’s 100 plus students. The nature of that makes human relations very difficult. I think the most transformative part of any educational relationship, which are always mutual relationships if they work properly, is a human relationship.

TD: Students have always had anxiety to a degree. Have you noticed a change in your thirty years of teaching?

AS: Absolutely.

TD: How do you deal with that within your own institutional constraints? How do you deal with student anxiety?

AS: I find it a real challenge. I saw a chart recently that someone had developed showing the history of tuition fee increases in Ontario and the pay rates for summer employment. I was an undergraduate student at Carleton University in 1973 which happened to be the year that tuition in Ontario was at its lowest in real dollars. That corresponded with, because of government funding, relative ease at getting summer jobs that paid quite well, so I could earn enough money in the summer to pretty much cover my year, including tuition. Now tuition fees are higher and there are fewer summer jobs with decent pay. Students are working more hours for less pay, building up higher debts, and they are worried about their future given the difficulty of obtaining secure employment.

I think that is a formula for generating anxiety, and it’s really noticeable in all kinds of ways. We’ve never been particularly good at raising a discussion about what comes after a degree, but I notice it particularly now in a very sharp anxiety about what the relationship is between an undergraduate education in sociology and what follows.

It’s not like Harvard or Oxford are getting the question, “why aren’t you teaching more forestry?”

I think that the model we have is an elite model that presumes that when people graduate, their class-based networks that are gendered and racialized and have a lot to do with migration status, will surf them between graduation and wherever they’re going next. So if they’re interested in a job in so and so, their mother will call their uncle who works in that area. And that works for some. In the film The Graduate, the summer after graduation was spent by the pool with parents’ friends advising you to get into plastics or whatever was hot at the time. Very few students have the luxury of a summer by the pool or parents’ friends who can give them advice about various sectors, or who can afford a free internship, or who have a way of knowing about occupations that are different from what they’ve been exposed to so far in their lives.

So I think the anxiety is real, and I think it’s incredibly sharp, and it sometimes plays itself out as hostility towards us. I’ve noticed a certain tension around grades, a kind of a more hostile bargaining because that seems to be something that you can deal with more directly. And textbooks, that’s another pain point: “why is this book so expensive?” Sadly, for a lot of other things, like tuition fees or class sizes, there’s little active opposition because there is a feeling that you can’t do anything about it. I think the anxiety plays out in many ways.

TD: Professors have different attitudes about whether there is a place in a sociology program for teaching school-to-work transition skills, or other career-focused projects. How do you approach that, especially in your capstone course?

AS: This is one of the contradictions I continually negotiate. Because I am a committed political critic of the system, I understand when people talk about concern that the neoliberalization of the post-secondary system means, for working class people, a much more occupational focus, and there’s no doubt this happens. And yet if you look at what’s happening in Britain and the US for example, there is a desire to preserve liberal arts education, but only for the elite. It’s not like Harvard or Oxford are getting the question, “why aren’t you teaching more forestry?” That message is something that is very specifically aimed at institutions with a working-class clientele. And I think the concern is that a liberal arts education creates inflated expectations for everyone without differentiating between students with varying life trajectories. Policy-makers are interested in changing that system, particularly in Canada where the university system tends to be more social democratic, to create a more hierarchical system where liberal arts play a smaller role. This is especially the case in institutions that have historically included a higher proportion of working class and first-generation students, like Ryerson or Windsor where I have taught. There’s a part of me that thinks, well let’s resist that push and let’s fight and honour a liberal arts education. I really do believe that that’s necessary and I think the greatest bulk of a student’s education in sociology or anthropology or whatever they are taking should absolutely be in a proud liberal arts tradition that’s challenging students to think critically and so on.

I also think there’s a serious equity issue around being honest about the fact that the transition to work is difficult and we have really failed on our end. We feel like we’ve done our job by pushing them off a cliff at graduation and waving goodbye and giving them a certificate. I think we owe them more. I don’t think career integration needs to consume a lot of the curriculum. I think little bits of it, strategically inserted, can go a long way. We shouldn’t distort the curriculum.

We’re doing a pilot course this year called “career integration” for fourth-year students where they’ll get to do a job shadow experience in a workplace that’s of interest. We’re also building in self-advocacy around worker rights and the like, but also stuff like resume preparation, sample interviews, and how to claim a sociology education in a job interview so you don’t just say “well it’s because I hated English.” At the very least, it gives students a way of describing what they got out of their degree, or, in some cases, just creating space for them to figure out if they got anything out of it. I believe seriously that there’s a class, racial, equity, and migration justice built into this experiment. If we want to simply claim that we do liberal arts in a pure way, we are ignoring the socio-economic relations that surround the institution and the histories that inform our ideas about what a liberal arts education is.

TD: Have you noticed in shifting hard times, different types of student engagement with questions of free speech, bias, and felt that through hostility?

AS: I think I’m fairly fortunate that Ryerson is a downtown Toronto campus with a very high first-generation student body; roughly 60% of the students in our program identify as racialized. The nature of who the student body is means that a lot of the pro-equity ideas are taken for granted, and few students will stand up and challenge fundamental notions of social justice. And I think there’s some self-selection there too because our program is quite equity-focused. I think the students who are most likely going to be upset about that transfer out of our program. I personally haven’t faced it that much.

One of the things that’s happened is that we’ve made our “Indigenous Perspectives on Canadian Society” course required, and it is taught with a very Indigenous-centric perspective that presumes settler colonialism, presumes Indigenous sovereignty, and presumes that universities are colonial institutions. I would guess that course will be one of the litmus tests in our department. I would guess that will be one of the places where even people who know that they’re not supposed to say something racist might express discomfort. That’s the way that settler colonialism operates, it creates a kind of entitlement that may lead to a different order of challenges from students. Certainly, I know people who teach in the US, and other places in Ontario who talk about how much their students have been emboldened to challenge even the most basic equity stuff in classes, but so far, I feel like I’m in a little bit of a bubble around that.

TD: Those two initiatives at Ryerson – the “Indigenous Perspectives on Canadian Society” course as a mandatory course and the “Career Integration” course both sound like great responses, or pedagogical forms of resistance to these hard times. One of the things that has always struck me about you, Alan, is how you are simultaneously very critical of post-secondary education, and broader political and social structures, but somehow seem stubbornly optimistic. So my final question is: what do you find hopeful about teaching sociology in “hard times”?

AS: I think that most students are very perceptive and critical about the injustice in the world today. They do not have illusions that this is the “best of all worlds” or a meritocracy. They know someone is making a killing off of the precariousness and suffering so many face.

The challenge is that they might think that this is the “best of all possible worlds” – and that they do not see a better world as possible, particularly through their own actions. So there is a real base among our students for a new radicalization, if they can begin to realize the power they have to change the world. But that radicalization will not happen through the classroom, which even at its best is a site of alienated labour. For me, human teaching is about trying to reduce the damage done in post-secondary education while working outside the institution to build the movements and counter-power that can challenge these injustices.


For more on millennials, education, and social movements we suggest: The Democratic Imagination and The Myth of the Age of Entitlement.

 

Strategic, Agile, People-Powered Change – The New Growth Imperative

By Ellen R. Auster and Lisa Hillenbrand

Now more than ever, businesses require Stragility: Strategic, Agile, People-Powered Change. And yet silos, hierarchies, and politics get in the way. Careers stagnate, growth stalls, and organizations fall short on delivering their mission. We know people need to be both empowered and agile but we don’t know how to skill up our organization to deliver it. From our book Stragility, here are three actions you can take and recent examples of firms that have put them into practice.

Sense and Shift Instead of Lock and Load

So often in today’s business world, we lock and load on the first feasible solution and sell it up the hierarchy. American Express’ Chief Marketing Officer, Elizabeth Rutledge, is embracing a new model. Her team recognized the need to re-skill the organization and created an agility training and a certification program. They have developed agile methodologies and work processes and they are creating shared ownership enabling people to make decisions on the spot, without the need to send them up the hierarchy.

Marketers are collaborating like never before and finding “human connection moments” with each other and customers. The changes are enabling AMEX’s 55,000 employees to deliver their new promise of “Don’t live life without it” and meet growth objectives. (Source: Keynote talk by Elizabeth Rutledge, Association of National Advertisers, October 26, 2018)

Inspire and Engage Instead of Tell and Sell

Telling and selling ideas is tempting but without strong purpose and compelling stories and programs, real change will never happen. Disney continues to create passionate “cast members” who delight their customers year after year by encouraging them to exemplify the Disney magic. Take for example a recent story of a deaf child who was able to sign with Mickey and Minnie Mouse cast members that was shared widely inspiring both cast members and customers.

And their #Dream Big Princess campaign is inspiring girls everywhere to be brave and intelligent and to lead, instead of waiting for their prince to come.

Change Fitness Instead of Change Fatigue

Faced with a barrage of change, it’s easy for people to get overwhelmed. CIGNA decided to do something about it. They are tackling the three biggest causes of illness (and lost productivity): opioid addiction, loneliness, and stress. And they have begun each program with their employees. Already 96% of employees have gotten an annual health assessment. Here’s CIGNA’s opiod announcement from May.

Lisa Bacus, their Chief Marketing Officer, explains the program at the ANA meeting in Orlando, October 25, 2018.

For more ideas on how your organization can be more agile and more effective, pick up a copy of Stragility at Amazon.com or contact the authors at stragilitychangemanagement.com to request a customized workshop or consultation.

BIOS

Lisa Hillenbrand is the founder of Lisa Hillenbrand & Associates. She previously served as Global Marketing Director at Procter & Gamble. She specializes in marketing, strategy and organization change interventions that return brands to growth. She led the team that “re-engineered” Procter & Gamble’s company-wide brand building approach. Hillenbrand has delivered keynotes for the AMA, Marketing Science Institute, and Thomas Edison Foundation, and has consulted with and led top rated workshops for Google, Facebook, Estée Lauder, ConAgra, and many others.

Ellen R. Auster is Professor of Strategic Management and Executive Director of York Change Leadership at the Schulich School of Business at York University. She has more than 25 years of experience as an academic and consultant specializing in shared leadership, stakeholder inclusive, value creating approaches to change that cultivate the capabilities needed for continuous reinvention and ongoing success. She has published widely in journals including The Academy of Management Review, Management Science, Sloan Management Review, The Journal of Business Ethics, Organization Studies, Human Resource Management, Research Policy, and written four books.